Closed Captioning Policy

Closed Captioning

Fox Rio Grande Valley is pleased to offer closed captioning on many Fox Rio Grande Valley programs made available online and through mobile apps. Programs with closed captioning will have a “CC” icon in the player controls. Just tap to enable or disable.

Certification Statement

To report an issue or concern regarding closed captioning on foxriograndevalley.com, please contact us at ecanavati@entravision.com. Please detail your issue or concern by providing the following information:

Name of the program Type of issue (e.g., garbling, missing captions on a certain episode, captions cut off at certain times or on certain days) Website or application where you viewed the program Approximate time and date that the issue occurred Your name and contact information including mailing address, email and phone number

Closed Captioning Complaints

Written complaints concerning captioning on Fox Rio Grande Valley programs made available online or through mobile apps may be sent to:

Elizabeth C. Kidd
Entravision Communications
801 N. Jackson Rd.
McAllen, Texas 78501